Santa Express Volunteers

Santa Express VOLUNTEERS 2021


COVID-19 Update: Santa Express will follow all guidelines (both local and federal). Beyond reccomendations from the CDC, ALL volunteers will be required to wear a mask. Santa Express strongly encourages volunteers to be vaccinated. Sanitization practices will be added to volunteer roles this season. 

If you have any questions or concerns, please email Hayley, [email protected]


     Welcome to the Santa Express Volunteer Calendar site!  Thank you for your interest in supporting Vanessa Behan.  Your generosity helps keep kids safe from abuse and neglect, and makes a positive impact on the families in our community. THANK YOU!!!

Please follow our Facebook page for up to date information. Any weather closures or delays will be communicated through the page.

IMPORTANT- Santa Express relies on volunteers. Please let us know if you are unable to make it to your shift. We appreciate your commitment to your shift. 


2021 Location: River Park Square- Old Mobius Basement 

Santa Express will be open from November 23rd through December 23rd.  *Excluding Thanksgiving. 

The Santa Express Store will be open during the hours listed below:  

  • Monday-Friday: 11 a.m. - 7:00 p.m.
    • Closed Thursday 11/25 for Thanksgiving 
  • Saturday: 10 a.m.- 7 p.m.
  • Sundays: 11:00 a.m. - 5:00 p.m.



ELVES: This is where we need the most help!!  These volunteers will help the kiddos who come to our store to shop! Volunteers will interact directly with the kids, help them choose gifts by helping them stay within their budget, help them wrap their gifts then direct them to the checkout area.  Ideally this person will be 16 years of age or older.  

LEAD ELF: For each shift, we need a person to coordinate the "Elves" (volunteers) and get them up to speed on Santa Express. This person will give a mini-training to the volunteers and be available during the shift to answer questions and problem solve.  Ideally, this person would sign up for more than one shift and be familiar with Santa Express. 

MANAGER: If you have experience in retail management, have managed for us before, or have been a lead elf/ elf many times, please consider taking a shift as a manager. Responsibilities include money handling, reconciliation, and working with the Lead Elf/ Elf volunteers.  You are responsible for the shift and can delegate what you think is appropriate with your Lead Elf.  

Please note, there will be a mandatory manager training in mid November, before the store opens. We would like all managers to sign up for at least 3 shifts, but hopefully more!  Don't hesitate to reach out to our director with any questions about being a manager.

NOTE... Please remember when our volunteers do not show up, we have to turn kids away.  Please plan to work the shift(s) you sign up for.  In an emergency or unforeseen need to cancel, please try and find a replacement for your shift(s), and please email the director.

**We ask that all Volunteers plan to stay until the end of their shift.


  Hayley Lydig    [email protected]


Created by:   Santa Express
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