How to Collect Information with Custom Questions

Ask participants for exactly what you need, right when they sign up, no back-and-forth required.

Author Trey MosierPosted by Trey Mosier
custom-question-on-sign-up

Paid accounts can add custom questions to a sign up, so you get exactly the information you need the moment someone signs up. T-shirt sizes, dietary restrictions, volunteer skills, or anything specific to your event, ask once and skip the follow-up emails.


How to Add a Custom Question

  • From your Created sign ups, click the ellipsis icon (•••) next to the sign up and select Edit.
  • On the Settings tab, click More under "Ask Participants For."
  • Choose Add a Custom Question.
  • Select an existing question, or create a new one.
  • Enter your question text and choose the format.
  • Decide whether a response is required or optional.
  • Click Save.

👉 Custom questions are not available on RSVP Sign Ups

How Many Questions Can You Add?

The number of custom questions available depends on your plan level.

Compare plans

Viewing Custom Question Responses

Participant answers show up in your sign up reports, so you don't have to track them down individually.

Sparky

Genius Tip

Run a List of Sign Ups for Export to Excel report to see every custom question response in one place.

See how to create reports and export sign up data

Get the information you need, right the first time

Add custom questions to your sign up so you're not chasing down details after the fact.

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Frequently Asked Questions

Is adding custom questions a paid feature?
Yes. Custom questions require a paid plan. The number you can add depends on your plan level.

Can I require participants to answer a custom question?
Yes. When you set up the question, you can choose whether a response is required or optional.

Do custom questions work on RSVP sign ups?
No. Custom questions are available on other sign up formats, but not on RSVP-format sign ups.

Where do I see what participants answered?
Run a List of Sign Ups for Export to Excel report to view all custom question responses in one place.

How to Create Reports and Export Sign Up Data

Pull participant data, including custom question responses, into one exportable view.

Read more

How to Build a Custom Form

Collect signatures, waivers, and detailed information alongside your sign up.

Read more

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