Scrum Master

SignUpGenius empowers people to change the world, together! SignUpGenius, America’s #1 sign up app, served over 70 million customers over the last year, advancing our mission to create group technology solutions that light the way to increased engagement, provide data-driven insights, and streamline group management. Our solutions help organizations coordinate people and events, fostering active communities and lasting, impactful connections.

When you work with us, you can make a significant impact on communities alongside a team that embodies our core values: respect, growth, innovation, change, and fun. Thanks to our creative, fun, and caring team, you’ll also be part of a company consistently awarded the Best Places to Work award.

SignUpGenius is hiring a Scrum Master to lead multiple high-performing, self-managing teams, scale Agile practices across the organization, and facilitate complex, cross-team initiatives. This role will directly oversee processes across various core products and functional teams and act as a key partner reporting to the Senior Product Owner. The Scrum Master will take responsibility for project management, process standardization, and communication efforts to ensure alignment between product strategy and development execution. This role requires a blend of deep Agile expertise, thorough knowledge of industry-standard Agile project management software, strong organizational skills, a passion for process improvement, and the leadership ability to influence without authority.

Responsibilities:

Team Facilitation (Direct Teams)
- Scrum Management: Serve as the dedicated Scrum Master for multiple teams.
- Ceremony Ownership: Plan, lead, and facilitate all core Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring they are productive, focused, and time-boxed.
- Roadblock Resolution: Proactively identify, address, and remove impediments, risks, and challenges that hinder development teams from achieving sprint goals and meeting delivery timelines.
- Team Performance: Coach teams to meet commitments, foster ownership, increase velocity, and maintain a sustainable pace.
- Backlog Support: Support Product Owners and Business Analysts by ensuring the product backlog is well-defined, properly sized, sufficiently refined, and ready for development work.
Cross-Team Leadership and Organizational Agility
- Scaling Agility (Scrum of Scrums): Serve as the organizational leader for other Product Owners/Scrum Masters by establishing and facilitating an SoS or a comparable coordination structure.
- Process Standardization: Drive consistency in Agile practices, tooling (Atlassian Jira/Confluence), and documentation standards across R&D and product teams.
- Dependency Management: Identify and manage cross-team dependencies and sequencing, ensuring alignment across SignUpGenius teams for major releases and product initiatives.
- Continuous Improvement: Lead continuous improvement initiatives across the organization, helping teams inspect and adapt their processes to drive efficiency and value.
Program Management and Stakeholder Transparency
- Project Leadership: Take ownership of complex, multidisciplinary projects, coordinating their execution from initiation through final delivery.
- Timeline and Road-mapping Support: Assist with managing delivery timelines and project forecasts; provide input on road-mapping updates.
- Release Management: Coordinate release activities and schedules with the Product Owners, Development Teams, and QA to ensure timely, high-quality deployment of product increments, including documentation and communication of release notes and deployment status.
- Documentation and Communication: Document and clearly communicate project status, risks, dependencies, and release details to all functional teams and stakeholders.
- Metric Reporting: Use Jira and other tools to capture, analyze, and report key team metrics (e.g., team velocity, sprint completion rate, lead time) to improve processes and provide data-driven transparency.
- Cross-Functional Coordination: Coordinate closely with key collaborators on initiative assessment, prioritization, and execution to ensure alignment across product, marketing, and design.

Requirements:

Bachelor’s degree in computer science, business, or equivalent industry experience.
5+ years of experience as a Scrum Master with a proven track record of managing multiple teams.
Scrum Master certification preferred (CSM, PSM I, SAFe, or higher).
Strong experience leading complex, multidisciplinary projects and navigating requirements, risks, and roadblocks (Program/Project Management experience).
Experience facilitating a scaled Agile environment or coaching other Scrum practitioners.
Deep understanding of the entire SDLC and expertise in Agile methodologies (Scrum, Kanban).
Expert-level proficiency with Agile SaaS solutions and tools such as Jira, Confluence, and GitHub.
Excellent interpersonal, communication, mentoring, coaching, and team-building skills.
Proven ability to manage competing demands while maintaining high quality and attention to detail.
Self-motivated, able to prioritize multiple projects, and handle responsibilities without consistent oversight.
High availability and the ability to collaborate with and support the development team and stakeholders.
Excellent communication skills, with the ability to clearly explain technical concepts to non-technical stakeholders.
Strong time management, prioritization, and organizational skills.
Collaborative team mindset with a proactive, flexible, and positive approach.

Terms of Employment:

Full Time
Salary: DOE
Remote work environment (domestic US)
Start Date: Immediately
Benefits: group health insurance (medical, dental, and vision), 401(k) matching, life insurance, disability, eight holidays, unlimited PTO, remote work environment, employee-centric giving program, end-of-year bonus, professional development, and more.

To apply, please submit your resume and cover letter in PDF format to [email protected]

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Scrum Master

Responsibilities:

Team Facilitation (Direct Teams)
- Scrum Management: Serve as the dedicated Scrum Master for multiple teams.
- Ceremony Ownership: Plan, lead, and facilitate all core Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring they are productive, focused, and time-boxed.
- Roadblock Resolution: Proactively identify, address, and remove impediments, risks, and challenges that hinder development teams from achieving sprint goals and meeting delivery timelines.
- Team Performance: Coach teams to meet commitments, foster ownership, increase velocity, and maintain a sustainable pace.
- Backlog Support: Support Product Owners and Business Analysts by ensuring the product backlog is well-defined, properly sized, sufficiently refined, and ready for development work.
Cross-Team Leadership and Organizational Agility
- Scaling Agility (Scrum of Scrums): Serve as the organizational leader for other Product Owners/Scrum Masters by establishing and facilitating an SoS or a comparable coordination structure.
- Process Standardization: Drive consistency in Agile practices, tooling (Atlassian Jira/Confluence), and documentation standards across R&D and product teams.
- Dependency Management: Identify and manage cross-team dependencies and sequencing, ensuring alignment across SignUpGenius teams for major releases and product initiatives.
- Continuous Improvement: Lead continuous improvement initiatives across the organization, helping teams inspect and adapt their processes to drive efficiency and value.
Program Management and Stakeholder Transparency
- Project Leadership: Take ownership of complex, multidisciplinary projects, coordinating their execution from initiation through final delivery.
- Timeline and Road-mapping Support: Assist with managing delivery timelines and project forecasts; provide input on road-mapping updates.
- Release Management: Coordinate release activities and schedules with the Product Owners, Development Teams, and QA to ensure timely, high-quality deployment of product increments, including documentation and communication of release notes and deployment status.
- Documentation and Communication: Document and clearly communicate project status, risks, dependencies, and release details to all functional teams and stakeholders.
- Metric Reporting: Use Jira and other tools to capture, analyze, and report key team metrics (e.g., team velocity, sprint completion rate, lead time) to improve processes and provide data-driven transparency.
- Cross-Functional Coordination: Coordinate closely with key collaborators on initiative assessment, prioritization, and execution to ensure alignment across product, marketing, and design.

Requirements:

Bachelor’s degree in computer science, business, or equivalent industry experience.
5+ years of experience as a Scrum Master with a proven track record of managing multiple teams.
Scrum Master certification preferred (CSM, PSM I, SAFe, or higher).
Strong experience leading complex, multidisciplinary projects and navigating requirements, risks, and roadblocks (Program/Project Management experience).
Experience facilitating a scaled Agile environment or coaching other Scrum practitioners.
Deep understanding of the entire SDLC and expertise in Agile methodologies (Scrum, Kanban).
Expert-level proficiency with Agile SaaS solutions and tools such as Jira, Confluence, and GitHub.
Excellent interpersonal, communication, mentoring, coaching, and team-building skills.
Proven ability to manage competing demands while maintaining high quality and attention to detail.
Self-motivated, able to prioritize multiple projects, and handle responsibilities without consistent oversight.
High availability and the ability to collaborate with and support the development team and stakeholders.
Excellent communication skills, with the ability to clearly explain technical concepts to non-technical stakeholders.
Strong time management, prioritization, and organizational skills.
Collaborative team mindset with a proactive, flexible, and positive approach.

Terms of Employment:

Full Time
Salary: DOE
Remote work environment (domestic US)
Start Date: Immediately
Benefits: group health insurance (medical, dental, and vision), 401(k) matching, life insurance, disability, eight holidays, unlimited PTO, remote work environment, employee-centric giving program, end-of-year bonus, professional development, and more.

To apply, please submit your resume and cover letter in PDF format to [email protected]

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