How to Assign a Custom Contact to Your Sign Up
Show a different name on your sign up and route notifications to whichever admin should field them.
Posted by Kate White
By default, your sign up shows your name as the creator and sends notifications to your inbox. Paid accounts can change both. Display an organization or club name instead of your own, and route questions or notifications to whichever admin should actually be handling them.
How to Assign a Custom Contact
- Log into your account and go to your Created sign ups.
- Click the ellipsis icon (•••) next to the sign up and select Edit.
- On the Design tab, click the pencil icon next to the Created by field.
- Enter the Custom Contact Name you want to display on the sign up and in email communication.
- Next to Contact People, click the dropdown to view your account administrators, and choose who should receive email notifications when participants sign up, make changes, or have questions.
- Click the Save button at the bottom of the Design page to save.
Don't See the Person You Want to Add?
Contact People can only include people already added as administrators on your account. If someone's missing from the list, add them as an admin first.
See how to add administrators
Genius Tip
Assigning a contact doesn't automatically turn on notifications. To make sure designated admins actually get emailed, go to the Settings tab, choose Notifications, and check "Notify all designated admins by email when people sign up or edit/delete their sign up slot."
Frequently Asked Questions
Do I need a paid plan to assign a custom contact?
Yes. Assigning a custom contact is a paid account feature.
Can I display an organization or club name instead of my own?
Yes. The Custom Contact Name field shows whatever name you enter, whether that's a business, organization, club, or your own name.
Can more than one person receive notifications?
Yes. You can choose any number of admins from the Contact People dropdown to receive notifications.
Why don't I see the person I want to add as a contact?
Contact People only lists people already added as administrators on your account. Add them as an admin first, and they'll then appear in the dropdown.
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