FAQs / Publishing / View Reminder Settings and Emails

View Reminder Settings and Emails

Gone are the days of tying a string around your finger. We send reminder emails to ensure that Jordan doesn't forget to make the 200 candied apples for the school carnival. Thankfully, it’s easy to check your settings and make sure email notifications go out when you need them to.

Log into your account and click the "Created" tab. Locate your sign up and click the pencil icon to the right of the sign up. Click "Step 5: Settings" to view the reminder email settings under the "Preferences." If you make any changes to this area, remember to click the “Update” button at the bottom of the screen to save the modifications. If you choose to have reminders go out, they will be sent automatically.

You can also view the details of emails and reminders sent from your account. Go to the "Messages" area located on the left side of your account Sign Ups page. From "Messages," click the "Sent" tab. Click the column heading for “Sent” and your messages will sort by the date that they were sent from your account. When you click on the gear icon to the upper right of the “Sent Messages,” you can choose from the “Display Options” to show reminder emails only. You can then click on the “Stats” icon to the far right of each reminder notification to see who signed up and received a reminder for the event.

We have no control over spam settings, so some of your users may have reminders that end up in their spam folder. Occasionally, there are problems with email providers completely blocking a reminder because they think it's spam (that means it won't even show up in the spam folder). The user would then need to add [email protected] to their email contacts.