About Us / Privacy Policy

Privacy Policy

Last Updated: Dec 31, 2019

Let's face it. You came to this page because you are concerned about your privacy. You don't know us and honestly… you just don't trust us. Are we right? That's perfectly understandable. There are a lot of fraudulent sites on the internet. We started this company to help churches, temples, schools, soccer moms, coaches, room parents and people just like us organize their lives. We want to be a company with integrity that will simplify life for our users, not take advantage them. SignUpGenius, Inc. and its affiliates are referred to hereafter as “SignUpGenius," the “Company," “we," “us," or “our."

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Our Policy:

We do not knowingly add users to our website without permission. A person can be added to our site (the “Site") when they register themselves to create a sign up form (a “Creator") or when someone invites them to a sign up form (a “Participant"). A Creator will provide certain information to us (e.g., name, email address, etc.) and will create a password. A Participant will provide his or her name plus any additional information that the Creator of that sign up page requests from each Participant. SignUpGenius does not and cannot control how the Creators of a sign up use the information you provide as a Participant. If a Creator adds your information to our site and you do not want to be a part of our service, contact us and our staff will delete you from our system.

How do we use and share your information? Below is a summary of the categories of personal information we collect, where we get it from, why we collect it, and with whom we may share it.

Category of Personal Information Collected

Source of Information

Purpose for Collection

Categories of Recipients

Contact information, such as your name, address, email address, telephone numbers, or other contact information, provided by you or a Creator as part of the sign up application

From you or a Creator

To fulfill your requests for services and information; to improve our website’s functionality; to improve our services; to communicate with you; to provide you with information about products and services that might interest you; and for internal business analysis or other business purposes

SignUpGenius; certain authorized third party vendors who help us provide specialized services (such as customer support, email and text message deployment, business analytics, marketing, and payment and data processing)

Login information, such as password and password reminder questions and answers

From you

To enable you to access the Site

This information is not shared outside SignUpGenius.

Payment information, such as card type, card issuer, credit or debit card number, expiration date, CVV code, billing address, bank account number, and other bank account details

From you and your payment card issuer

To check that the right person is using the right card or account; to meet the requirements of the card brands or account issuers; and to make sure we are paid for what you buy

Our card processor stores all credit card information. They conduct the credit card transactions using commercially reasonable security precautions, controls, policies, and procedures, consistent with generally accepted data processing standards in the financial services industry. We only store a record that the transaction took place and the amount you donated in connection with your account information.

Information you provide about a third party: if you send someone else a communication from the Site, we may collect information such as that person's name, telephone number, email, and/or address.

From you

To communicate with the person at the address which you have requested

SignUpGenius; certain authorized third party vendors who help us provide specialized services (such as customer support, email and text message deployment, business analytics, marketing, and payment and data processing)

Legal information, such as fraud checks or flags raised about your transactions, the payment card you want to use, payment card refusals, suspected crimes, complaints, claims and accidents

From you, the police, crime and fraud prevention agencies, payment card providers, the public, regulators, your and our professional advisors and representatives

To protect you, other customers and our business against criminal activities and risks; to make sure we understand and can meet our legal obligations to you and others and can defend ourselves

SignUpGenius; our service providers who help us with fraud protection and credit risk reduction; law enforcement and other governmental authorities in accordance with applicable law

Communications from you, such as emails you send us, feedback forms you fill out, and phone calls, chats, or other communications with you (we will inform you at the start of video and phone calls that the call is recorded)

From you

To handle your requests and to contact you when necessary or requested, including responding to your questions and comments and providing customer support

SignUpGenius; certain authorized third party vendors who help us provide specialized services (such as customer support, email and text message deployment, business analytics, and marketing)

Device information, including log files, MAC address, IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device type, and device identifiers

From you and from our website or app technology’s interaction with your browser or devices

To improve our Site, services, customer service, and user experience

SignUpGenius; certain authorized third party vendors who help us provide specialized services (such as customer support, email and text message deployment, business analytics, marketing, and payment and data processing)

Information automatically collected from your browser, such as your browser type,  viewed webpages, links that are clicked, IP address, mobile device identifier or other unique identifier, sites or apps visited before coming to our Site, the amount of time you spend viewing or using the Site, the number of times you return, or other click-stream or site usage data, emails we send that you open, forward, or click through to our Site

From you and from our website technology’s interaction with your browser or devices and cookies tracking the pages you visit

To improve our Site, services, customer service, and user experience

SignUpGenius; certain authorized third party vendors who help us provide specialized services (such as customer support, email and text message deployment, business analytics, marketing, and payment and data processing); and third party ad networks as explained below

Third party social media information: when you choose to interact with us or log in via social media platforms (such as Facebook, Twitter, and LinkedIn) we may automatically collect information such as your profile picture, contact list, education, work history, events, relationship status, likes, gender, location, URL, biography, or any additional image or information. We may also collect your communications with us through the third party social media platforms.

From you

To authenticate your identity and link your social media profile information to your SignUpGenius account

SignUpGenius; certain authorized third party vendors who help us provide specialized services (such as customer support, email and text message deployment, business analytics, marketing, and payment and data processing)

 

Disclosure to Third Parties.  We do not display your contact information publicly on our site or disclose personally identifiable information to third parties, except for when (1) we have your permission to make the disclosure, (2) the disclosure is necessary for the purpose for which the information was obtained, (3) a third party is assisting us to provide or manage the services or website, or (4) where otherwise stated in this policy. We also may disclose information where permitted by applicable law or when the disclosure is necessary, in our sole discretion, for the establishment or maintenance of legal claims or legal compliance, to satisfy any law, regulation, subpoena or government request, or in connection with litigation.

Business Transfers.  In the event we are acquired by or merged or consolidated into another entity, or if there is a sale of our assets, your information may be transferred to the entity acquiring us or our assets or the entity that survives the merger or consolidation. You acknowledge and agree that in the foregoing circumstances, your information may be disclosed to such third party.

Email Communications.

You may have the opportunity to receive certain communications from us related to our Services. If you provide us with your email address in order to receive communications, you can opt out at any time by using the unsubscribe links at the bottom of our emails.

Please note that certain emails may be necessary to provide you with our Website or Services. You will continue to receive these emails, if appropriate, even if you unsubscribe from our optional communications.

We give the creator of the sign up choices about the privacy of his/her sign up form and what data he/she will collect. We offer multiple security settings that the Creator can choose to determine who can see a sign up page, who can sign up on the page, and what information is required to sign up for something. We let the Creator make these choices. SignUpGenius does not require contact information from Participants in order for them to participate on a sign up; however, we do give the Creator the ability to require certain contact information. The type of data collected from a Participant may include:

Requested Data

Is Required by SignUpGenius

Can be required by the Creator

Can be viewed publicly on internet  

Name

Yes

Yes

Optional
(Creator decides)

Email

No

Yes

No

Phone

No

Yes

No

Address

No

Yes

No

Creating a SignUpGenius Account

No

Yes

No

Custom Questions

No

Yes

No

 

We do not publicly promote or link the web addresses of the sign ups on our site without approval of the Creator to try to ensure that only the people to which you promote your sign up will see it. The Creator has the option to promote the sign up page publicly or to a select group of people.

Our site collects anonymous aggregate data and may choose to make some of this data public. Our site gathers anonymous aggregated data like web statistics and demographics statistics on our users. This data may be used to help us run our business, attract advertisers/investors, and measure the effectiveness of our marketing efforts. We may choose to share or publicize certain anonymous aggregated data about our site. However, because this data is anonymous and in summary form (e.g., does not include your name, email address, home address, etc.), no advertisers or third parties receive this private information about you. For details about the aggregate data, see the "Web Analytics" section in the technical details at the bottom of this page.

For our online advertisements, we do our best to avoid inappropriate or offensive ads. Advertising that you see on our site comes from various sources. An advertisement could be from a company that we partnered with directly. Alternatively, an advertisement could be provided to us by an advertising network that programmatically fills the ad slot, including but not limited to Google's DoubleClick Ad Exchange or Google Adsense, to automatically fill our advertising inventory. For ads that are provided programmatically, we do attempt to filter out sensitive or controversial categories where possible through our account settings. While we do not manually preview every ad before it is served, we periodically monitor the advertising and block any advertisement that we deem offensive or inappropriate. We are in no way responsible for the content of an advertiser's website if you choose to click on an advertisement. We also offer the ability to remove advertisements from your sign ups with a paid subscription for those who prefer it.

We allow and may assist third-party ad networks or vendors in collecting non-personally identifiable information (non-PII) in order to serve relevant advertising both on our site and elsewhere. Like many web sites, we partner with ad networks that utilize contextual marketing, which is targeted advertising based on user data, such as web behavior. Ads on our site or in our emails may utilize data collected on other sites. Conversely, data collected on our site or via our emails may impact ads seen across different channels and platforms, including but not limited to, computers, mobile devices, and TV addressability. Information gathered is generally used for geo-targeting purposes (showing New York real estate ads to someone in New York, for example) or showing certain ads based on specific sites visited (such as showing cooking ads to someone who frequents cooking sites). For the technical details related to contextual marketing and opt-out information, please see the "Third-Party Ad Networks" section below.

We take precautions, but cannot provide guarantees. We do our best to secure your data through the programming of our services and the use of security measures that we deem appropriate for the type of data provided. However, we cannot completely guarantee that no part of our system or site will ever fail or be compromised. If you ever suspect that our site or services has contributed to your personal information being compromised, please contact us immediately so that we can investigate and try to resolve the matter.

Technical Details:

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's servers and stored on your computer's hard drive. Cookies are required for our service. We use cookies to track and record user session information. Some examples include keeping you logged into your account while keeping your session secure, views of specific pages or modals, and the number of password reset requests. We do not use permanent cookies but will require users to log in periodically to our site in order to help protect your account information.

For a summary of the kinds of cookies in use by SignUpGenius and its third party partner visit this Cookie Table.

Web Beacons

Additionally, emails we send may contain a bit of code known as a "web beacon." This code allows us to understand the time and date of when a user has opened an email and when he/she has utilized a link within the email to visit a website. Our web beacons do not collect personally identifiable information and you may disable our web beacons. Please see your email client for more information regarding disabling web beacons.  If you would like to request your SignUpGenius account data or deletion of your data, please click here.

Log Files

Like many other web sites, the Company makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user's movement around the site, and gather demographic information.

Web Analytics

In addition to our own programming, we use web analysis services, such as Google Analytics, to compile aggregated statistics. Web analytics services utilize the data collected to track and examine the use of our site, to prepare reports on its activities and share them with other services. The providers of the web analysis services may use the data collected to contextualize and personalize the ads of its own advertising network. the Company may utilize additional features of such web analytics services. Data that is collected may include: cookie data, usage data, geographic data, demographic data, and interest data. For more info on Google's privacy policies, visit the  Google Privacy Center. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Google's Ads Settings. Google also offers an opt-out browser add-on.

Third-Party Ad Networks

We partner with third-party ad networks. The use of cookies and/or web beacons to collect data is used in the ad serving process. SignUpGenius does not have access to this data. The third-party ad networks may use the DART cookie, which collects data when an ad is viewed or clicked on, to serve ads to our users based on their previous visits to our sites and other sites on the Internet. For ads utilizing the Google advertising system, users may opt out of the use of the DART cookie for interest-based advertising by visiting Google's Ads Settings. For further details on Google and their privacy policy, see the Google Privacy Center. In addition, SignUpGenius allows other trusted third-party companies or vendors to collect certain non-personally identifiable information. Our partners may place or recognize a cookie on your computer, device, or directly in our emails/communications. These partners may utilize cookies, pixels or other technologies to collect and use non-personally identifiable information (e.g., hashed data, click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, or other non-personally identifiable data) during your visits to this and other web sites in order to provide advertisements about goods and services likely to be of greater interest to you. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit the websites of the Digital Advertising Alliance at www.aboutads.info and Networking Advertising Initiative at www.networkadvertising.org/choices/.

Privacy Protections for Children

Our Site is not directed to children generally, including children under the age of thirteen (13). We do not knowingly collect personal information from persons under the age of thirteen (13) without verifiable parental consent. If we learn that a child under the age of thirteen (13) has submitted personally identifiable information online without parental consent, we will take all reasonable measures to delete such information from our databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information we have collected from children under thirteen (13), please contact us at [email protected].

For California Visitors Only: Your California Privacy Rights

California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information.  As discussed elsewhere in this Privacy Policy, we do not currently share the personal information of California residents with third parties for their own direct marketing purposes.  However, if you have further questions about our privacy practices and compliance with California law, please contact us as explained below.

If you are a California resident, the California Consumer Privacy Act provides you with the following rights with respect to your personal information:

When you exercise these rights and submit a request to us, we will verify your identity by asking you to log in to your account if you have one with us.  Or if you do not, we may ask for your email address and require additional verification. We also may use a third party verification provider to verify your identity.

The fact that you have elected to exercise these rights will have no adverse effect on the price and quality of our Services.

As set forth below, California law requires us to identify, for the 12-month period prior to the date of this Privacy Policy, what information we have “sold” about you. Please be assured that we do not sell or rent your information to third parties purely for our profit, to data brokers, or in any way other than those intended to improve your online experiences and the relevance of offers made to you through SignUpGenius and elsewhere. Instead, there are instances where SignUpGenius has shared personal information in order to provide our customers with personalized services or customized offers to improve your online experiences through our Services or elsewhere. We do this in ways that are intended to extend the SignUpGenius experience to our customers in a variety of environments. Depending on the circumstances and the contractual obligations in place, this sharing may be a “sale” under applicable law and you may have the right to request that we stop such sharing as more fully set forth below. This sharing may include:

  • identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, Internet Protocol address, email address, account name, and other similar identifiers;
  • commercial information, including records of services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies;
  • Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements; and
  • inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Minors Under 18 in California

Minors under 18 years of age in California may have the Personal Information that they provide to us through the Site deleted by sending an email requesting deletion to [email protected]. Please note that, while we make reasonable efforts to comply with such requests, deletion of your personal information does not ensure complete and comprehensive removal of that data from all systems.

California Do Not Track Disclosure

Some Internet browsers include the ability to transmit “Do Not Track” signals, which is a privacy preference that users can set in some web browsers, allowing users opt out of tracking by websites and online services. Since uniform standards for “Do Not Track” signals have not been adopted, SignUpGenius does not process or respond to “Do Not Track” signals.

Privacy Information for Visitors from the EU

If you are in the European Union (EU), you have certain rights in relation to your personal information under the EU’s General Data Protection Regulation 2016/679 (GDPR) and other applicable European data privacy laws.

The Company is the controller of personal data submitted by you or otherwise collected when you use the Site and Services.  Please note, however, that the Company is not the controller of third-party data you may submit to our Service. We process such information within the Service solely in the processor’s role and, depending on the scope of your activity, you may be the data controller.

Rights to Control Your Personal Information

You have certain rights with regard to your personal information under the European data privacy laws. If you would like to request a copy of your personal information being held by us, request that your personal information is deleted, request to update and/or correct your personal information, or request that we provide a copy of your personal information to another data controller, please contact us. We will aim to respond to your request within one calendar month of receipt of your request. Where we are unable to do so within the calendar month, we will notify you of the soonest practicable time within which we can respond to your request (and within three months from the date of your request). There are certain exemptions and restrictions of these rights under the European data privacy laws that enable personal information to be retained, processed or withheld from access and we will inform you of these restrictions if they apply.

We use your Personal Information for the following key purposes, as described above in the Privacy Policy:

  • to contact you;
  • for legal purposes;
  • for our legitimate interests and those of a third party; and
  • for our business purposes.

International Transfers

Your personal information will be processed in the US (which may have less stringent data privacy laws compared to those in your country of residence) and we also transfer your personal information to the recipients described in this Privacy Policy.  Where this occurs, you acknowledge and where required, consent to such transfer in accordance with this Privacy Policy.

Sharing your personal information

We share your personal information with third parties to help us use your personal information, as described in the Privacy Policy.

Tracking Tools (“Cookies”)

We use cookies as described in our Privacy Policy.  You may choose to block or delete cookies, but doing so may cause certain features of our Site to not operate correctly.

Contact us

You may access, download, change, or modify your personal information by contacting us.  You may also exercise your right to prevent us from sharing your personal information at any time by contacting us as described below under the Contact Us section.

Visitors from Outside the United States—Cross-Border Transfer

The Website is hosted in the United States. If you are visiting the Website from outside the United States, your information may be transferred to, stored and processed in the United States or other countries in accordance with this privacy policy.  The data protection and other applicable laws of the United States or other countries may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. Your information may be available to government authorities under lawful orders and law applicable in such jurisdictions. By using the Website and/or providing personal information to us, you consent to transfer of your information to our facilities as described in this Privacy Policy.

Contact us

If any of the items above are unclear or you have further questions, or if you would like to request a copy of this Privacy Policy in a different format, please contact us at:

SignUpGenius
13777 Ballantyne Corporate Pl
Suite 500
Charlotte, NC 28277