Multimedia Content Creator

SignUpGenius empowers people to change the world together! America’s #1 sign up app, SignUpGenius, served over 70 million customers in the past year, advancing our mission to create group technology solutions that drive engagement, deliver data-driven insights, and streamline group management. Our solutions help organizations coordinate people and events, fostering active communities and lasting, impactful connections.

When you work with us, you can make a significant impact on communities alongside an innovative team guided by our core values: respect, growth, innovation, change, and fun. We foster a creative, supportive, people-first culture that empowers individuals to do their best work and grow together.

SignUpGenius is hiring a Multimedia Content Creator to lead high-impact initiatives, collaborate across teams, and deliver results aligned with organizational priorities. This role will produce polished, on-brand video and visual content that helps customers quickly understand how our products work and why they matter. In this hands-on role, you’ll transform product updates, ideas, and scripts into engaging multimedia for tutorials, marketing, paid ads, and social media. You’ll work closely with marketing, product, and growth teams to scale visual education, tell customer stories, improve activation, and support performance-driven creative. If you thrive in fast-paced production environments and enjoy turning complexity into clarity, we can’t wait to hear from you!

Responsibilities:

Video Production and Editing:

• Create short- and long-form video content for product tutorials, marketing pages, paid campaigns, social media, and email.
• Own the end-to-end production cycle, including outlining, screen recording, light live-action filming, editing, motion graphics, captioning, and final exports.
• Capture user-generated video and interviews to turn into compelling customer stories.
• Leverage AI tools to accelerate ideation, scripting, editing, captioning, and content repurposing.
• Maintain fast turnaround for product updates and iterative creative needs.

Product and Educational Content:

• Translate product features into clear visual walkthroughs that reflect how real customers learn software.
• Develop modular tutorials that can be reused across the help center, blog, and in-product education.
• Keep video content up to date as the platform evolves.

Brand Consistency and Quality:

• Ensure multimedia assets are polished, approachable, and aligned with brand standards.
• Apply consistent visual styles, pacing, and tone across formats and prioritize clarity and usefulness over complexity.

Collaboration:

• Partner with content, SEO, product marketing, and growth teams to support launches and experiments.
• Efficiently execute on creative direction while proactively pitching and iterating on performance-driven video creative for paid media and growth, using results to optimize content against targets.

Requirements:

• A minimum of three years of progressive work experience in modern video creation, preferably in a high-growth SaaS or B2C environment.
• Strong video editing skills (Adobe Premiere Pro, Final Cut Pro, or similar); Canva a plus.
• Experience producing screen-capture/product walkthrough videos
• Comfort with basic motion graphics and text animation
• Audio cleanup and captioning workflow competence
• Ability to shoot simple live-action footage when needed (phone/camera, basic lighting, clean audio)
• Comfort experimenting with new AI platforms and integrating them into production workflows.
• Strong storytelling instincts: pacing, structure, and clarity for software education.
• SaaS, product-led growth, or tech experience.
• Familiarity with vertical video formats (Reels, Shorts, TikTok).
• After Effects or light animation experience.
• Understanding of performance-driven creative (hooks, variants, rapid testing). And the ability to repurpose one video into multiple cutdowns.
• Ability to manage vendors or agency communication along with multiple content projects, priorities, and meet tight deadlines.
• A team-oriented mindset with a strong focus on delivering measurable outcomes.
• A positive, flexible, can-do attitude.

Terms of Employment:

• Full Time
• Salary: DOE
• Remote work environment
• Start Date: Immediately
• Benefits: group health insurance (medical, dental, and vision), 401(k) matching, life insurance, disability, eight holidays, unlimited PTO, remote work environment, employee-centric giving program, end-of-year bonus, professional development, and more.

To apply, please submit your resume and cover letter in PDF format to [email protected]