SignUpGenius.com Home
Login
SignUpGenius Home Build a Sign Up Find a Sign Up Resources My Account Help

SignUpGenius Help


Search FAQs:

General account questions

I can't remember my password! Help me!
How do I change my name, email, or password?
Unsubscribe me or I will sue the pants off you!
Do I have to register for your site to sign up for something?
I have two accounts at SignUpGenius. Can I combine them?
Do you sell or pass on my information in any way?

Questions about signing up for something

I share an email with my spouse. How do we both sign up?
Help! Why do I see Edit/Swap/Delete buttons next to my sign up?
How do I sign up more than one child for activities with one account?
My plans changed. How do I edit my sign up or RSVP?
I get an error message when I try to sign up! What's the deal?
I signed up with my name only, then created an account, but still can't edit.
I'm having trouble signing up from my phone!
How do I receive my reminders via text message?
Why do you need my phone number and/or address in order for me to sign up for a slot?
I need to change my comment from my sign up slot. How can I edit that, or remove my name completely?
Can you help me find the sign up for Country Day School's Fall Festival?

Questions about building a sign up page

How do I find the RSVP function and should I use it?
How do I set up a potluck so people can tell what they are bringing?
Can I have a sign up with both volunteer jobs and food? Which type of sign up do I use?
What security setting would you recommend for my sign up?
How do I allow more than one person to sign up for pickled tuna?
Why is there only one sign up button showing on my slot for lasagna? I entered "5" for QTY...
I added my dates, but they aren't showing up in the preview. Am I going crazy?
How can I change the order that items are listed on my sign up?
How can I send my signup to someone for approval before making it live?
Do my group members have to become members of SignUpGenius in order to sign up?
How do I add my logo or custom image to my sign up page?
I left your site for a minute to check out the latest grumpy cat video on You Tube, and now I can't find the sign up I was working on!
What format should my custom image or logo be in?
Why does my custom image say "Pending"?
I know I have to wait for my custom image to be approved, but why can't I go to the next step and continue working on my sign up?

Questions about emails and invitations

How can I invite people to my sign up?
How do I import emails from my address book?
This stupid system won't accept the emails I am entering for my group!
Can I use a group email alias for my sign up?
Help! I think that my email invites are not going through!
How do I link to my sign up page? What is the URL?
I need to create several sign ups, but I don't want to send out five separate email invites. How can I send one email with all the links to my sign ups?
How do I send more email invites after my sign up is live?
Can I send my invite to another group without having to re-enter their email addresses?
Can I send emails to my group other than invitations?
How do I send a thank you note to my volunteers?
My colleague created a sign up in her account and needs to send it to a group in my account. Can we do this without entering all those emails again?
I entered the wrong email address for someone and now the wrong email is part of my group. How I can fix this?
How can I make sure reminder emails are being sent? Sarah Jo did not show up for her volunteer job and says she didn't get a reminder and forgot all about it.

Questions about editing a sign up page

How do I edit my signup if I have a date change?
How do I delete a sign up or delete a date from a sign up?
Can the administrator edit a participant's sign up slot?
How do I remove someone's name from my sign up?
Can I make my sign up inactive or locked from sign ups?
I misspelled the group name on my sign up. How can I fix it?
I need to change some of my dates and times on the sign up I created.
I wanted one person to bring a pack of 24 napkins to the class party. Why are three people signed up for napkins?

Questions about administering my sign up page

Arrrg! I can't find my created sign up in my account you scurvy dogs!
Can I sign people up myself as an administrator?
Can I print my sign up and then sign people up on paper?
How do I sign up people that don't have emails?
Can I download or export a list of everyone that signed up?
How can I see who I invited to the sign up? Did I already email my Uncle Earl?
How am I supposed to see who is in my group? Where are all the names?
How can I tell who has viewed my sign up?
If my users don’t have to set up an account, will they be able to update their sign up slots? Will this require more work for me as a sign up creator?
How can I tell if my email invites have been sent out to my group members?
Is there a way to remove past dates so that only upcoming dates show on my sign up?
I can't see the phone number, address, or answer to my custom question.
I already have some slots filled on my sign up from people who have offered to help. How do I enter their names before I send the sign up out for more volunteers?
Can I hide the names of my volunteers on the sign up?
I created a sign up for an event, but I want to transfer it to someone else.
Our Fall Festival has several committee heads. How can I assign them all as Administrators to my sign up?

Questions about SignUpGenius Features

Can I have more than one sign up administrator?
How long will my sign up stay in my account?
Can I attach a document to my sign up?
I love your service, but my group can't have advertisements on the pages!
If a user doesn't create an account, can they still swap their slot with other members?
I selected “Reject sign ups outside group” as my enhanced security setting, but then someone outside my group visited my signup!
Why is an UNKNOWN person viewing my sign up?
Can I duplicate or copy one of my sign ups?
Can I choose my sign up URL?
Can I hide who has signed up on my page?
It sure would be nice if people could pay for their item when they sign up.....
The Custom Report keeps coming up blank even though people are signed up on my sign up! What is going on?
How can I block my volunteers from signing up for more than one slot?
Do you have an app for SignUpGenius?
Can I track volunteer hours from my sign ups?

Other

This site is AMAZING! Can I send you money or a gift card or something?
Help! I need more people to help with the concession stand this Saturday, and I cannot change the quantity on my live sign up.

Questions about SignUpGenius Payments

Can I collect a payment from someone when they sign up?
Is there a cost associated with using SignUpGenius Payments?
How do I start accepting payments on my new sign up?
How do I get paid for the items in the sign up I created?
Will my users be required to have a PayPal account in order to pay?
I registered for payments, now how do I create a payment sign up?
How do I remove a sign up for a payment item and refund the user?
Where can I go to see the details related to any payments or refunds that have occurred?
What do I do if my schedule changes or a user wants to change slots for a paid item?
What if I want to create a payment sign up slot for donation amounts or varied contributions?
My items are different prices depending what options the user picks. Can SignUpGenius Payments handle that?
Someone just registered and paid in person. Can I get them onto my sign up so others know the slot is taken?
How and when am I billed for my SignUpGenius charges relating to payments?
How do I change or update my credit card that is associated with SignUpGenius Payments?
How do I change or update my PayPal account information related to SIgnUpGenius Payments?


     
About SignUpGenius:
SignUpGenius.com was developed by the team at Skylark Productions in Charlotte, NC.

Learn About Us    





Technical Support:
Can't find your answer? Contact us below.
Need more space to type? Try our larger form.

Name:*   
Email:*   
Phone:    
Subject:*   

Web Address of Related Sign Up:


Message:* 
 

Spam Verification:*  What is 7 + 1?  






Home | Build a Sign Up | Find A Sign Up | Resources | My Account | Help | About Us |Site Map | Privacy Policy
©2013 SignUpGenius. All Rights Reserved.