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Search FAQs:

General account questions

I can't remember my password! Help me!
How do I change my name, email, or password?
Unsubscribe me or I will sue the pants off you!
Do I have to register for your site to sign up for something?
I have two accounts at SignUpGenius. Can I combine them?
Do you sell or pass on my information in any way?

Questions about signing up for something

I share an email with my spouse and we can't both sign up!!
Help! Why do I see Edit/Swap/Delete buttons next to my sign up?
How do I sign up more than one child for activities with one account?
My plans changed. How do I edit my sign up or RSVP?
I get an error message when I try to sign up! What's the deal?
I signed up with my name only, then created an account, but still can't edit.
I'm having trouble signing up from my phone!
How do I receive my reminders via text message?

Questions about building a sign up page

Which "type of sign up" should I use? How do I find the RSVP function?
Can I have a sign up with both people and food? Which type of sign up do I use?
How do I setup a potluck so people can tell what they are bringing?
What security setting would you recommend for my sign up?
How do I allow more than one person to sign up for pickled tuna?
I added my dates, but they aren't showing up in the preview. Am I going crazy?
How can I change the order that items are listed on my sign up?
How can I send my signup to someone for approval before making it live?
Do my group members have to become members of SignUpGenius in order to sign up?
How do I add my logo or custom image to my sign up page?
What format should my custom image or logo be in?
Why does my custom image say "Pending"?

Questions about emails and invitations

How can I invite people to my sign up?
How do I import emails from my address book?
This stupid system won't accept the emails I am entering for my group!
Can I use a group email alias for my sign up?
Help! I think that my email invites are not going through!
How do I link to my sign up page? What is the URL?
How do I send more invite emails after my sign up is live?
Can I send emails to my group other than invitations?
How do I send a thank you note to my volunteers?

Questions about editing a sign up page

How do I edit my signup if I have a date change?
How do I delete a sign up or delete a date from a sign up?
Can the administrator edit a participant's sign up slot?
Can I make my sign up inactive or locked from sign ups?

Questions about administering my sign up page

Arrrg! I can't find my created sign up in my account you scurvy dogs!
Can I sign people up myself as an administrator?
Can I print my sign up and then sign people up on paper?
How do I sign up people that don't have emails?
Can I download or export a list of everyone that signed up?
How can I see who I invited to the sign up? Did I already email my Uncle Earl?
How can I tell who has viewed my sign up?

Questions about SignUpGenius Features

Can I have more than one sign up administrator?
How long will my sign up stay in my account?
Can I attach a document to my sign up?
I love your service, but my group can't have advertisements on the pages!
I selected a PRIVATE GROUP, but then someone outside my group visited my signup!
Why is an UNKNOWN person viewing my sign up?
Can I duplicate or copy one of my sign ups?
Can I choose my sign up URL?
Can I hide who has signed up on my page?

Other

This site is AMAZING! Can I send you money or a gift card or something?


     
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SignUpGenius.com was developed by the team at Skylark Productions in Charlotte, NC.

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