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The H.E.A.R.T. Program

Be a HEART Guest-Speaker!

Due to the COVID-19 pandemic, HEART has temporarily moved our classroom learning online on Zoom.  We are looking for creative ways to enrich our lessons and make them relevant to our trainees' jobs and lives!  We invite you to be a guest speaker to share your knowledge or experiences with our trainees!

Class Days & Times:

  • Speaking time: 15 minutes
    • HEART Vending & Concessions Trainees: Monday-Thursday @ 10am.
    • HEART-CVS Trainees: Monday-Thursday @ 11am or 12pm.
       
  • Speaking time: 40 minutes
    • All trainees are invited: Friday mornings.

How to Sign Up:

  1. Select topics that interest you below.
  2. Volunteer Manager will call you to ask more about your topic and availability.
  3. Once your topic and availability have been cleared, you will be scheduled and receive a confirmation email for a date & time and an invite to the Zoom class.
  4. If you have any questions or changes, please contact Volunteer Manager at [email protected] or 713-714-1686.

Note: All lessons are recorded on Zoom and posted in our private group that only the HEART team of staff, trainees, families, funders, and key individuals have access.

Thank you for your interest in volunteering with HEART!

Created by:  Yunchiu Chang
 
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Available Slot

Friday Lunch and Learn Series (10)

Note your topic in the Comments section.

  
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Suggest a Topic: Educational (10)

Note your suggestion in the Comments section. Introduce trainees to something that you're an expert in or passionate about!

  
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Suggest a Topics: Entertaining (10)

Note your suggestion in the Comments section. Do a fun activity or a show-and-tell with the trainees!

  
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Communication Skills: 2 ways to active-listen.

Share 2 effective ways to actively listen.

  
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Communication Skills: Recognizing nonverbal cues

Explain and identify common nonverbal cues, including a practice.

  
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Communication Skills: Other! (4)

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Customer Experience: 2 effective ways to improve customer experience.

Explain 2 ways trainees can do to provide good customer experience.

  
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Customer Service Skills: 2 professional ways to handle rude people.

Share 2 ways to deal with rude people, including role-playing practice.

  
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Customer Service Skills: Other! (4)

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Hygiene Skills: Proper handwashing & mask wearing

Demonstrate steps to properly washing hands and wearing a mask.

  
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Hygiene Skills: Dress and personal appearance at work

Ways to properly dress for work and keep up one’s personal appearance.

  
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Hygiene Skills: Other! (4)

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Initiative and Enterprise Skills: Other! (4)

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Learning Skills: Counting money

Practice identifying money.

  
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Planning and Organizing Skills: Other! (4)

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Problem Solving Skills: Other! (4)

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Self-Advocacy Skills: Other! (4)

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Self-Management Skills: 2 ways to make decisions effectively.

Share 2 effective tips when making choices.

  
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Self-Management Skills: Other! (4)

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Retail Skills: Recognizing expiration dates

Explain and practice telling different expiration date formats.

  
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Retail Skills: Other! (4)

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Teamwork Skills: Other! (4)

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Technology Skills: Identifying spam/junk email/text messages

How to tell an email or text message is junk/spam and safe steps in dealing with them.

  
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Technology Skills: Using a clock alarm, timer, and stopwatch on a phone.

Demonstrate and practice creating/deleting a clock alarm, timer, and stopwatch on phones.

  
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Technology Skills: Other! (4)

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Time Management Skills: Other! (4)

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