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Pitt Community College Law Enforcement Training Division

ONLINE 2019 Civil Liability for Telecommunicators

Lesson Purpose:  To illustrate ways in which the telecommunicator may avoid liability while providing professional and effective public safety services.

Training Objectives:  At the end of this block of instruction, the participant will be able to achieve the following objectives in accordance with the information presented during the instructional period:

1.  Compare and contrast civil litigation with criminal prosecution. 

2.  Identify the stages of a lawsuit.

3. Differentiate between the three types of torts which may be the basis for a civil lawsuit.

4. Analyze ways in which the plaintiff attempts to prove negligence claims against the telecommunicator.

5. Explain how the “public duty doctrine” insulates law enforcement agencies from liability and examine ways in which telecommunicators avoid creating a “special duty” to protect.

6. Discuss the concept of sovereign immunity.

7. Given practical scenarios, assess the telecommunicator’s potential for civil liability and propose solutions for liability risks as appropriate.


Hours/Credits: 4.0


Agency training coordinators, please contact our staff at [email protected] to expedite the enrollment process for your agency!!

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Created by:   Pitt Community College Law Enforcement Training Division
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