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Pitt Community College Law Enforcement Training Division

2020 Communication Strategies When Encountering Persons Who are Deaf or Hard of Hearing

Lesson Purpose: The purpose of this lesson plan was created to assist officers in acquiring a better understanding of the deaf and hard of hearing along with best practices in ensuring effective communication with this group.

Training Objectives: At the end of this block of instruction, the participant will be able to achieve the following objectives in accordance with the information presented during the instructional period:


1. List and describe the four (4) categories of deaf individuals.


2. Name the most common behaviors deaf or hard of hearing individuals display when trying to communicate during a stressful situation.


3. Explain and identify legislation enacted to improve communication between the deaf or hard of hearing and the law enforcement community.


4. Define auxiliary aids and how these aids can be used to effectively communicate with individuals who are deaf or hard of hearing.


5. Provide a minimum of two (2) approaches law enforcement agencies can adopt to more effectively communicate with the deaf or hard of hearing.

Hours/Credits: Two (2)

Instructional Method: Traditional, Lecture, Discussion

Location: PCC Law Enforcement Training Facility, 2096 Central Park Drive, Winterville, NC 28590

Instructor: Matthew McKnight

Time: 10:00 am - 12:00 pm

Created by:   Pitt Community College Law Enforcement Training Division
 
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Date (mm/dd/yyyy EST) Available Slot
01/31/2020
(Fri. 10:00am - 12:00pm)

Available Seats (10)

 
1 of 10 slots filled
Curtis Moore
02/07/2020
(Fri. 10:00am - 12:00pm)

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2 of 10 slots filled
stephanie carnevale carnevale
Jonathan Taylor
02/14/2020
(Fri. 10:00am - 12:00pm)

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02/21/2020
(Fri. 10:00am - 12:00pm)

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02/28/2020
(Fri. 10:00am - 12:00pm)

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03/06/2020
(Fri. 10:00am - 12:00pm)

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03/13/2020
(Fri. 10:00am - 12:00pm)

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03/20/2020
(Fri. 10:00am - 12:00pm)

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03/27/2020
(Fri. 10:00am - 12:00pm)

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04/03/2020
(Fri. 10:00am - 12:00pm)

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04/10/2020
(Fri. 10:00am - 12:00pm)

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04/17/2020
(Fri. 10:00am - 12:00pm)

Available Seats (10)

 
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