I know, I know... you get an email and you take the time to go to this new site called SignUpGenius, choose what you want to sign up for, enter your information... and BAM... your sign up is rejected. What's with that?! Please... before you go all postal and come to our offices with a dull machete... let's see if we can troubleshoot for you.
If your sign up is rejected, you should have received one of a couple error messages.
If you get:
"There is already a SignUpGenius account using the email __________. Please log in with your email and password instead of filling out the area for new users. If you forgot your login password, click here."
This means that you already have a membership account at SignUpGenius. To sign up for something, make sure you select the button "Login with my SignUpGenius or Facebook account " and log in. The system will not let you register again as a new user if you are already a member. If you forgot your password, click the password link and you will get a chance to reset your password.
If you get:
"The sign up creator has chosen to restrict who can sign up on this sign up. The email you entered is not on the creator's approved list. If you received a SignUpGenius invite email, make sure you are using the same email address as the one that received the invite. If you continue to have problems signing up, contact the sign up creator about this restriction."
If you get this message, it may be the fault of the sign up creator, not the person trying to sign up. We offer multiple security levels on our sign ups, so that each one can be different. That's a great thing in terms of providing flexibility, but sometimes the sign up creator just gets confused and will use our advanced security setting "Reject sign ups from emails other than the ones in my group," but then not include all the emails of their members in the approved list. So... what can you do? Contact the creator of the sign up and ask them to add your email to their approved group list so that you can finish signing up. If the sign up creator doesn't know how to do that... then they probably should talk to our support team for some help... or at least read through our handy-dandy and occasionally caustic FAQs page.
If you get:
"I'm sorry, but you can not sign up because the creator of the sign up just doesn't like you."
If you get this message, we would be quite surprised... because there is honestly no ability in our system for a sign up creator to say this. But... it sure would be funny if there were.